Your Visit


London Palladium

8 Argyll Street,
London
W1F 7TE

Getting Here

Plan your journey on the TFL website.

Travel by underground
The nearest underground station is Oxford Circus (Central, Victoria and Bakerloo lines) and Bond Street (Central and Jubilee Lines).

Travel by bus
Available routes: 3, 6, 8, 10, 12, 13, 15, 23, 25, 53, 55, 73, 88, 94, 98, 113, 137, 139, 159

Travel by car
The nearest car parks are in Oxford Street and Soho.

If you are planning to drive into the city we recommend that you take advantage of Q-Park’s Theatreland Parking Scheme – simply have your car park ticket validated at the London Palladium Box Office and the 50% discount will automatically be applied when you pay at the car park pay machine. Find out more on the Q-Park website.

Participating Car Parks

Chinatown
Pimlico
Soho
Park Lane/Marble Arch
Trafalgar Sq
Oxford Street

Alternatively, there is an NCP car park in Brewer Street.

The £11.50 daily congestion charge for central London applies from 7am to 6pm Monday to Friday, excluding public holidays. Find out more information here.

For your comfort and security, you may be subject to additional checks on your visit to London theatres – we appreciate your patience and understanding while these are taking place.

Admittance to the auditorium is at the discretion of the theatre management.

Do you do backstage tours?

Yes we do!

Guided tours are usually run at 11.30am on selected dates throughout the year, lasts a minimum of 2 hours and covers the performance, architectural and social history of the London Palladium, with tickets costing £12 each.

“An absolutely brilliant tour – so well delivered and given by such an amusing and well-informed guide. Not to be missed”

“A fantastic insight into the inner workings of this legendary theatre”

For dates & times of the tours, please click here or call 0844 412 2705†

GROUPS

In addition, it may be possible to organise London Palladium tours on alternative dates for groups of 10 or more. Corporate groups, family celebrations, schools and social groups may all be arranged with varied content according to group interests and time available. Please call 020 7557 7309 for further details on bespoke tours.

AFTERNOON TEA

Why not follow your tour with an enjoyable Afternoon Tea in the London Palladium’s Val Parnell Bar? For only £18.95 you can enjoy a traditional Afternoon Tea or add a glass of champagne for an additional £9.

To book an unforgettable afternoon please call 020 7379 4981.

Tickets for the tour are £12 each and the total capacity per tour is 30 people. As there are lots of stairs, the tour is not recommended for those with accessibility issues, and visitors are advised to wear flat shoes. Please note that the London Palladium is a working building and the content of the tours may vary.
† Calls are charged at 7p per minute plus standard network rates

How do I get in touch about lost property?

Please contact the Stage Door on 0207 850 8770.

What is the seating plan?

How accessible is the London Palladium?

Steps:

There are four steps up to main entrance and a further eight to the foyer and Royal Circle, with two steps between rows. The Box Office is through a separate entrance, which is up five steps. The Stalls are 12 steps down from the main entrance. The Upper Circle is approx. 50 steps up. There are handrails on both sides of most staircases, and some steps are highlighted.

Wheelchair Access: 

Please contact the Theatre Manager on arrival. Access is via the Box Office ramp at the front of the theatre in Argyll Street, and then by wheelchair lift down to the Stalls bar. There are no steps to the back of the Stalls, although the auditorium is on a fairly steep rake. There are four spaces for wheelchair users at L46, O48, Q48 and S49, and companions can sit in the same row. Transfer seating is available for aisle seats.

Toilets:

There is an adapted toilet on the right inside entrance in Ramillies Place, with access also available from the stalls bar.

Hearing Impaired:

There is an infrared system with headsets, and an induction loop at the Box Office. Headsets are available in the foyer.

Parking:

There are 2 blue badge parking bays in Ramillies Place and 2 on Great Marlborough Street (8.30am-6.30pm, four hours maximum). WCC at Poland Street and Oxford Street. NCP at Kingly Street.

Access Dogs:

We welcome access dogs at the London Palladium. Access dogs are allowed inside the auditorium, or our staff can also dog-sit for four dogs per performance in the Manager’s office.

Can I bring my child? Do they need a ticket?

Everyone coming into the theatre, regardless of age, must have a ticket. Babes-in-arms are not admitted into the auditorium, and children must be able to sit unaided, in their own seat, and be attentive to the performance so as not to distract other members of the audience.

 

 

I would like to change my booking / I would like to change the contact details on my booking / I bought tickets on my card for someone else. Can they pick them up from the box office without me?

You will need to speak directly with the agent that you booked your tickets with. If you booked online with Really Useful Theatres Group you can contact them on 0844 412 4657, alternatively you can email customer.relations@seetickets.com

How do I book special access tickets?

Bookings for disabled patrons of the London Palladium are handled by the Access Team at See Tickets. Please call 0844 412 4648 or email access@seetickets.com

What happens if a show is cancelled?

In the unlikely event that a show is cancelled, ticket holders will be contacted as soon as possible by the ticket agency the tickets were originally bought from.

Can tickets be exchanged once they have been bought?

Unfortunately, once purchased tickets cannot be exchanged or refunded. Please contact SEE Customer Services

What shows are on?

All our upcoming shows and events are listed here.

What happens if you have a problem when making a booking on the website?

Please call our internet support line on 0844 412 4648 or email customer.relations@seetickets.com

Why does the credit card holder have to be present when tickets are collected?

The credit card holder should be present so we can check identification and therefore prevent potential fraud. No third party can collect tickets on behalf of someone else.

What happens if my tickets do not arrive on time?

If you do not receive your tickets within 7 working days, please call the Box Office and we will arrange for duplicate tickets to be left for collection at the Box Office when you arrive at the theatre on the day of the performance. We do not post out duplicate tickets.